Regional Operations Manager MI

Location

Detroit, MI

Type

Full Time

Responsive recruiter
Benefits:
  • Childcare Benefit
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Salary: $95,000–$100,000 annually
Territory:  Michigan, Indiana and Southern Ohio
 Employment Type: Full-Time | Field Based
Travel: Approximately 85 percent

Location Requirements

This role supports a multi-state district and requires close proximity within 30 miles of a major airport, along with the ability to drive to neighboring states for frequent onsite center visits.


Job Overview
The Learning Experience is seeking an experienced Regional Operations Manager to support and guide franchise childcare centers across Indiana and Southern Ohio. This field leadership role is responsible for protecting brand standards, driving operational excellence, and partnering with franchise owners to improve performance across enrollment, quality, financial results, and team development.

The ideal candidate is a strong business operator with multi-unit or franchise experience who thrives in a high-travel, relationship-driven role and enjoys coaching leaders to achieve results.


Key Responsibilities
  • Serve as a field leader and brand ambassador, ensuring all centers consistently meet The Learning Experience operational, quality, and brand standards
  • Act as a trusted business consultant to franchise owners, providing guidance on operations, staffing, enrollment growth, and financial performance
  • Execute regional operational strategies to drive enrollment, retention, productivity, quality outcomes, and brand awareness
  • Analyze center-level performance trends, including enrollment metrics and profit and loss statements, to identify opportunities for improvement
  • Train and communicate new initiatives, systems, and programs while building engagement and adoption
  • Ensure franchisee compliance with standard operating procedures, franchise agreements, and state childcare licensing regulations
  • Partner with Marketing to evaluate enrollment trends and implement regional action plans
  • Support franchisees with licensing, marketing, advertising, hiring, training, and opening of new centers
  • Build strong, trust-based relationships with franchise owners, center leaders, corporate partners, and internal teams
  • Research and share best practices, data, and insights to support talent attraction, retention, and customer growth
  • Proactively identify issues, resolve challenges, and escalate concerns when appropriate
  • Continuously work to improve performance across the assigned region and the broader organization

Qualifications
  • Proven experience as a multi-unit operator or field leader, preferably in early childhood education, franchising, or service-based industries
  • Strong understanding of profit and loss statements and financial performance analysis
  • Bachelor’s degree or equivalent professional experience
  • Strong computer and technical skills, including Microsoft Office and reporting tools
  • Excellent project management, business writing, and reporting skills
  • Exceptional interpersonal, coaching, and verbal communication skills
  • Strong business acumen, analytical thinking, and problem-solving abilities
  • Ability to work a flexible full-time schedule, including occasional weekends or holidays
  • Willingness and ability to travel approximately 85 percent of the time
  • Reliable transportation required; fixed and variable car allowance included in compensation

Why Apply
  • Competitive salary and comprehensive benefits
  • High-impact leadership role with visibility across a growing national organization
  • Opportunities for professional growth and career development
  • Work alongside mission-driven leaders passionate about early childhood education
Compensation: $90,000.00 - $100,000.00 per year

Company Website: thelearningexperience.com

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